Cookie Policy
Last updated: 30 May 2026
1. About This Policy
This Cookie Policy describes how Furver Australia ("Furver", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at furver.com.au. It explains what these technologies are, why we use them, and how you can exercise control over them.
This policy should be read alongside our Privacy Policy, which provides further detail about how we handle your personal information. If you have questions about our use of cookies that are not addressed here, please contact us using the details at the end of this page.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used across the internet to make websites function properly, to improve user experience, and to provide information to website operators. Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the one you are visiting).
In addition to cookies, we may use other similar technologies such as local storage (sometimes called "web storage"), which allows websites to store data locally within your browser. These technologies serve similar purposes to cookies and are covered by this policy.
3. Types of Cookies We Use
We categorise the cookies and similar technologies used on our website into the following groups based on their purpose:
3.1 Strictly Necessary Cookies
These cookies are essential for the basic operation of our website. Without them, core features such as user authentication, shopping cart functionality, and secure checkout would not work. Because they are necessary for the website to function, these cookies cannot be disabled.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| app_session_id | Maintains your authenticated session after you sign in, so you remain logged in as you navigate between pages. | 1 year |
| Guest cart (localStorage) | Stores your shopping cart contents locally on your device when you are not signed in, ensuring your selections are preserved between page visits. | Persistent (until cleared) |
| Theme preference (localStorage) | Remembers your chosen display theme (light or dark mode) so the website appears consistently each time you visit. | Persistent (until cleared) |
3.2 Functional Cookies
Functional cookies remember choices you make and provide enhanced, personalised features. They help us tailor the website experience to your preferences without requiring you to re-enter information each time you visit.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Recently viewed (localStorage) | Tracks which products you have recently browsed, allowing us to display a "Recently Viewed" section for convenient access to items you have shown interest in. | Persistent (until cleared) |
| Tooltip dismissals (localStorage) | Remembers when you have dismissed onboarding tooltips or informational pop-ups, so they do not reappear on subsequent visits. | Persistent (until cleared) |
| Sidebar width (localStorage) | Stores your preferred sidebar width in the admin dashboard for a consistent layout experience. | Persistent (until cleared) |
3.3 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting information about which pages are visited, how long visitors spend on each page, and how they arrived at our site. This data is aggregated and anonymised, meaning it does not personally identify you. We use these insights to improve our website's content, navigation, and performance.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Umami Analytics | A privacy-focused analytics service that collects anonymous usage data including page views, visit duration, referral sources, device type, and browser. Umami does not use cookies in the traditional sense and does not track individuals across websites. It is fully compliant with GDPR and does not collect personal data. | Session-based (no persistent cookie) |
3.4 Third-Party Cookies
In certain circumstances, third-party services integrated into our website may set their own cookies. We do not control these cookies, and their use is governed by the respective third party's own privacy and cookie policies. The third-party services that may set cookies when you interact with specific features of our website include:
| Service | Purpose | When Active |
|---|---|---|
| Stripe | Processes secure payments during checkout. Stripe may set cookies to detect fraud, remember payment preferences, and ensure transaction security. | During checkout and payment |
| Manus OAuth | Handles user authentication when you sign in to your account. The authentication provider may set cookies to manage the login session securely. | During sign-in |
| Social Media Platforms | When you use the social sharing buttons (WhatsApp, Facebook, Pinterest), clicking these links may allow those platforms to set cookies or track that you visited our site. | When you click share buttons |
4. How We Use Local Storage
In addition to traditional cookies, our website uses your browser's local storage facility to store certain data on your device. Local storage operates similarly to cookies but can hold larger amounts of data and does not expire automatically. We use local storage for the following purposes:
- Shopping cart persistence: If you add items to your cart without signing in, your cart contents are saved in local storage so they are not lost when you close your browser or navigate away.
- Browsing history: Your recently viewed products are stored locally to provide quick access to items you have previously explored.
- Interface preferences: Settings such as your theme preference, dismissed notifications, and layout choices are saved to provide a consistent experience across visits.
- Authentication state: Certain authentication tokens may be cached in local storage to maintain your signed-in state efficiently.
Data stored in local storage remains on your device until you manually clear it through your browser settings or until our website removes it programmatically.
5. Why We Use Cookies
We use cookies and similar technologies for several important reasons:
- To make our website work: Certain cookies are essential for core functionality such as keeping you logged in, maintaining your shopping cart, and processing payments securely.
- To remember your preferences: Functional cookies allow us to remember your choices (such as theme settings and dismissed tooltips) so you do not need to re-configure them each visit.
- To understand our audience: Analytics data helps us identify which pages are popular, where visitors encounter difficulties, and how we can improve the overall experience.
- To ensure security: Some cookies help us detect and prevent fraudulent activity, protect your account, and maintain the integrity of transactions.
6. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. Most web browsers are set to accept cookies by default, but you can modify your browser settings to block or delete cookies if you prefer. Below are instructions for the most common browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
To clear local storage data, you can use your browser's developer tools or clear all site data through your browser's privacy settings. In most browsers, this option is found under "Clear browsing data" or "Clear site data".
Please be aware that disabling or deleting cookies may affect the functionality of our website. If you block strictly necessary cookies, some features — such as signing in, adding items to your cart, or completing a purchase — may not work as expected.
7. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that your browsing activity not be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.
Our analytics provider, Umami, is privacy-focused by design and does not track individual users across websites or create personal profiles, regardless of whether a DNT signal is sent. We do not use any advertising cookies or cross-site tracking technologies that would require a response to DNT signals.
8. Cookie Consent
Under Australian law, the use of strictly necessary cookies does not require your explicit consent, as they are essential for the website to function. For analytics and functional cookies, we rely on your implied consent through your continued use of our website.
If you do not wish to consent to the use of non-essential cookies, you may adjust your browser settings as described in Section 6 above. Your continued use of our website after being informed of our cookie practices constitutes your consent to our use of cookies as described in this policy.
9. Data Collected Through Cookies
The information collected through cookies and similar technologies may include:
- Your IP address and approximate geographic location (country or region level)
- Your browser type, version, and operating system
- The pages you visit on our website and the order in which you visit them
- The date and time of your visits and the duration of each page view
- The website or search engine that referred you to our site
- Your device type (desktop, tablet, or mobile) and screen resolution
- Your interactions with website features (products viewed, items added to cart)
For detailed information about how we process and protect this data, please refer to our Privacy Policy.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the technologies available, or our legal obligations. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
If we make significant changes that materially affect how we use cookies or similar technologies, we will take reasonable steps to notify you, such as displaying a notice on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us:
Furver Australia
Email: support@furver.com.au
You may also reach us through the live chat feature on our website or by visiting our Contact page.